Privacy notice

We respect your privacy. This notice explains how we handle information you share when requesting tour coordination or contacting our support team.

What we collect

Contact details you provide (such as name, email, and phone)
Trip request details (such as preferred date and traveler count)
Message content you send us (including accessibility notes)
Basic technical information (like browsing activity) to keep the site functioning

How we use it

To respond to your request and coordinate availability
To provide booking guidance and day-of communication
To improve customer support and resolve issues
To maintain site security and prevent fraud

Sharing information

We may share necessary details with service providers involved in fulfilling your request. We only share what’s needed to coordinate the experience and provide support.

Your choices

If you agree to receive email updates, you can opt out at any time. You can also contact us to review or update the information you’ve provided.

Questions about privacy

If you have questions or want to request a privacy-related update, visit our support page and send a message. We’ll respond as soon as possible.

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